Explore our Frequently Asked Questions:

Discover answers to common inquiries about your shipment, available payment options, and the process of requesting a Custom mold. If your specific question isn’t covered, feel free to reach out to us. We’re here to assist you!

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Are the molds food safe

Creative Mold Work specializes in crafting high-quality silicone molds made from 100% food-grade silicone.

Tags: Food, Food Art, Silicon
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Curious about locating your invoice?

Once your order is confirmed, the invoice will be sent directly to your email. For easy access, you can also check your dashboard, where both your orders and invoices are readily available. In case the email doesn’t appear in your inbox, kindly inspect your spam folder for any missed communications.

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How long does it take to receive a custom mold?

The delivery time for a custom mold is contingent upon various factors such as specifications, size, and the requested deadline. Upon receiving a quote and confirming payment, our production process begins. Throughout the production stages, we’ll keep you informed. Once your custom mold is ready for shipment, the delivery times are as follows:

  • Europe: 3-5 working days
  • Worldwide: 4-10 working days
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What is the delivery time 

Since all our products are crafted by hand upon order placement, there may be a slight delay, especially during peak times. Please note that the production waiting time can vary due to our on-demand manufacturing process.

Upon dispatching your package, anticipate the following delivery times:

  • Europe 1-5 working days
  • USA 4-5 working days
  • Asia 5-6 working days
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What payment options can I use?

Explore convenient payment options at our webshop: Apple Pay Credit card iDeal (Mollie) PayPal Encountering payment issues on our website? No need to fret! Reach out to us at info@creativemoldwork.com, and we’ll gladly provide you with a separate invoice along with a secure payment link. Additionally, we offer the flexibility of bank transfers to ensure a smooth transaction process. Your satisfaction is our priority!

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Wondering if your order has been successfully received?

Following a completed order, you will promptly receive an email containing your order confirmation and invoice. In case you don’t find it in your inbox, kindly check your spam folder. Alternatively, you can log in to our portal to access details about your orders. Should you require additional assistance or have any questions, please don’t hesitate to reach out to us. We’re here to help!